Terms & Conditions
Membership
- Membership is available to individuals of all ages, subject to a suitability assessment.
- A completed registration form and any relevant support information must be provided before attending.
- Membership is non-transferable.
Attendance
- Members are encouraged to book sessions in advance.
- Sessions are subject to availability.
- If unable to attend, please provide at least 24 hours’ notice to allow another member to use the session.
Membership Fees
- Membership fees are payable according to the selected membership plan.
- Fees are non-refundable except where required by Australian Consumer Law.
- Membership may be suspended or cancelled if payments are not maintained.
Participant Support
- Sensory Funzone is a social and recreational community space and does not provide clinical or therapeutic services.
- Participants requiring one-to-one support should attend with their support worker, family member, or carer where appropriate.
- Members must disclose any information relevant to their safety and participation.
Health & Safety
- Members are expected to treat others, staff, and equipment with respect.
- Behaviour that places others at risk or significantly disrupts the safety or wellbeing of the community may result in suspension or cancellation of membership.
- Parents, carers, and support workers remain responsible for the participant’s medical information and emergency contacts.
Facility
- While reasonable care is taken to maintain a safe environment, participation in activities is at the member’s own risk.
- Any damage caused through deliberate misuse may incur repair or replacement costs.
Photography
- Photos or videos may occasionally be taken for promotional purposes only with prior consent.
- Members may opt out at any time.
Membership Changes
- Membership terms, fees, and operating hours may be updated from time to time. Members will be notified of any significant changes.
Cancellation
- Members may cancel their membership at any time by providing at least 7 business days’ written notice before their next scheduled payment. If notice is received less than 7 business days before the next payment is due, the upcoming payment may still be processed, and the cancellation will take effect from the following billing cycle.
- Membership fees already paid are non-refundable except where required by Australian Consumer Law.
- Founder Membership benefits are non-transferable and apply only while the membership remains active.
Additional
Unlimited attendance is subject to booking availability and fair use to ensure equitable access for all members.
Members are guaranteed a minimum of four sessions per week when booked in accordance with the booking policy.
Founder Members receive exclusive Founder benefits, including Sunday access (where applicable).